Refund Policy

At Kaashvi Collections, we are committed to providing you with a seamless shopping experience and ensuring your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we offer a comprehensive refund policy to address the following situations:

1. Damaged Products:

2. Non-Delivery:

3. Wrong Item Delivered:

To be eligible for a refund, customers must adhere to the following conditions:

✅Clear and comprehensive video of the parcel must be taken in 360 degrees before opening it.

✅The video should capture the entire exterior and interior of the parcel, showcasing its condition and contents.

Imortant Notice

✅ We are not responsible if someone asks you to pay money using Kaashvi Collection's name

✅ We don't ask for money anywhere other than our official ways, and if someone asks you for money differently, they're probably trying to trick you.

General Refund Guidelines:

• Refunds will be processed within 7 business days after approval.
• The refund will be issued to the original payment method used during the purchase.
• Please note that shipping and handling charges are non-refundable, except in cases where the return is due to our error.

Contact Us:

• If you have any questions or need assistance with the refund process, please contact our customer support team at info@kaashvicollections.in or +91 83750 10921. We are here to assist you and ensure your satisfaction.

Policy Updates:

• Kaashvi Collections reserves the right to modify or update this refund policy at any time. Any changes will be communicated on our website.

We value your trust in us and are committed to resolving any issues you may encounter promptly and fairly. Thank you for choosing Kaashvi Collections for your online shopping needs.